This "Emergency Service" is ideal for a Hot Tub owner who needs a solution for their hot tub quickly. (An example would be someone who just purchased a hot tub and wired it up and the breaker is tripping) This Service includes E-Mails, up to 1 hour of total telephone and video service assist time. (using Facetime, Skype, etc.) Additionally up to 2 Hours of Live Chat within the First 30 Days of Purchase... After Check Out You can download a Sheet to Print out that shows what Benefits You Get as well as a 10% discount code for any purchases on our Parts Store Website just ask your Tech for the Code...
To make the assessment go well you will need to have the Contact form completely filled out with brand of the tub, Pictures and or Video if possible and a full description of the concern and be able to use general tools to perform the diagnosis. This covers one repair concern unless you have a second simple concern at the discretion of the Technician.
During "Normal" business hours only
Hours of Operation:
Monday-Friday 8:00am Central to 6:00pm Central
Saturday 9:00am Central to 2:00pm Central
We are one hour behind Eastern time meaning if it is 8:00am there it is 7:00am here
We are 2 hours ahead of the West Coast meaning if it is 5:00pm there is is 7:00pm here
Closed on Sunday!
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